Privacy Policy

Effective Date: August 26, 2025
 

1. Commitment to Your Privacy
We are committed to respecting and protecting the privacy of visitors to our website and customers purchasing from us. This Privacy Policy sets out how we collect, use, disclose, and protect your personal information.
 

2. What Personal Information We Collect
We may collect the following personal information:

• Name, email address, phone number, postal address

• Purchase details and payment information (processed securely by STIHL SHOP NZ) 

• Website usage data via Google Analytics or similar, purely for improving site functionality and not linked to personal profiles.
   

3. How We Collect Your Information
Information is collected:

• When you provide it directly (e.g., via enquiry forms, newsletter sign-up, purchases)

• Automatically through website cookies, analytics, or tracking tools like Google Ads and social platforms for site improvement and tailored marketing.
   

4. Why We Collect Your Information
We may use your personal information to:

• Communicate with you about products, services, enquiries, or newsletter promotions

• Process purchases and provide post-sale support

• Improve our website functionality and user experience through aggregated data

• Deliver relevant promotions via digital marketing channels, where you’ve consented to receive them.
   

5. Your Rights
You have the right to:

• Request access to or correction of your personal information

• Withdraw consent for processing where processing is based on consent and not otherwise required by law

• Request deletion of personal information, subject to legal and contractual obligations

To exercise these rights, contact us at winton@stihlshop.co.nz or call 03 236 8585.
 

6. Data Security and Storage
We use appropriate security measures, including SSL encryption, to protect your data during transmission. We retain your data only as long as necessary to provide our services or to comply with legal obligations.
 

7. Sharing Your Information
We may share your personal information with:

• STIHL SHOP NZ for payment processing and warranty services

• Service providers (e.g., IT, analytics, marketing platforms) operating under confidentiality agreements

• Authorities, if required by law
   

8. External Links
Our site may link to external websites whose privacy practices differ from ours. We are not responsible for external privacy policies, so please review them directly. 
 

9. Policy Updates
We may update this policy periodically. The revised version will include the date of the most recent update.